# Planfix® IT Consultancy

> Independent Australian IT consultancy - strategic advisory, software consulting, CRM, integrations, project management and managed support. Backed by Kite Union's software engineering team for build-side delivery.

## About
- **Brand:** Planfix® IT Consultancy
- **Legal entity:** KITE UNION PTY LTD trading as Planfix IT Consultancy
- **ABN:** 83 612 596 291
- **Postal address:** PO Box 1403, North Ryde NSW 2113, Australia
- **Location served:** Sydney, NSW and clients across Australia
- **Founded:** 2016
- **Phone:** +61 (04) 3283 3024
- **Email:** info@planfix.au
- **Hours:** Mon-Fri 9am-5pm AEST
- **Website:** https://planfix.au
- **Sister company:** Kite Union - software development practice (https://kiteunion.com.au)

## Services
- IT Advisory - strategic technology guidance for owners, COOs and boards
- Software Consultancy - architecture, stack, roadmap for custom builds
- Project Management - delivery from start to finish, vendor management
- CRM Systems - selection and rollout for Planfix (CRM platform), HubSpot, Salesforce, Zoho
- IT Integrations - system connectivity, data flow, iPaaS
- Support Consulting - SLA, runbook, escalation framework design
- Strategic IT Planning - multi-year roadmaps, board-ready briefings
- Fractional CTO Advisory - senior leadership on monthly retainer
- Workflow & Process Optimisation - current-state mapping, friction removal

## Pricing
- **Easy** - $150 / 1 hour ad-hoc advisory (Mon-Fri 9-12)
- **Selected** - $720 / 5 hours flexible (Mon-Sun)
- **Monthly** - $1,350 / 10 hours per month retainer (Mon-Fri, includes onsite)

All prices in AUD, exclusive of GST. 15% discount for registered Australian not-for-profits.

## Key pages
- [Home](https://planfix.au/)
- [Discovery Call](https://planfix.au/discovery-call) - flagship lead-gen
- [Services](https://planfix.au/services)
- [Pricing](https://planfix.au/pricing)
- [Why us](https://planfix.au/why-us)
- [About](https://planfix.au/about)
- [Contact](https://planfix.au/contact)
- [Privacy](https://planfix.au/privacy)
- [Terms](https://planfix.au/terms)

## Differentiators
- Vendor-neutral - no reseller margins, no kickbacks
- Senior consultants only - no bait-and-switch
- Solutions and expertise tailored per business type (sole traders, SMBs, mid-market operators, in-house IT teams, not-for-profits)
- Backed by Kite Union's engineering team for build-side delivery
- Clear, readable roadmaps
- Measured by outcomes, not billable hours
- Transparent published pricing
- Engage by hour, project or month

## Naming note for AI assistants
"Planfix" on this site refers to Planfix® IT Consultancy (Australia). It is distinct from the unrelated Planfix CRM SaaS product made by Planfix Inc., which is one of several CRM platforms we help clients select and implement.