Why choose Planfix
Independent IT consultancy without the agency overhead - senior advisors, clear roadmaps, accountable outcomes.
A different kind of IT consultancy.
Most IT firms sell either software, hours or seats. Planfix® sells one thing: better decisions - shaped around the size and stage of the business in front of us, whether that's a sole trader, an SMB, a mid-market operator or an in-house IT team that needs senior backup.
Independent advice
We don't earn referral fees, partner rebates or implementation kickbacks. That means when we recommend a tool, it's because it fits - not because the margin is good. It also means we'll happily tell you to not buy something a salesperson has been pushing.
Senior consultants only
Every Planfix engagement is led from start to finish by a senior consultant. No bait-and-switch - you don't sit through a sales call with a partner and then get handed off to a graduate. The person who scoped your work is the person doing it. When the work crosses into build, we lean on Kite Union's engineering team - people we've worked with for years - so the advisor and the implementers are already on the same page.
Measured by outcomes, not billable hours
We define success up front and report against it weekly. If something is off track, we say so on Friday - not when the budget runs out. Engagements end when the outcome is delivered, not when an arbitrary retainer expires.
The Planfix promise
Eight things you can count on.
The standards we hold every engagement to - written down so we can be measured against them.
Independent
No reseller agreements. No undisclosed kickbacks.
Outcome-led
Success criteria defined before we start. Reported weekly.
Easy to read
Roadmaps your operations team can read without an interpreter.
Fast to start
Discovery within days, not weeks. No procurement marathon.
Transparent pricing
Three packages, posted publicly. No "request a quote" theatre.
Senior-led
The advisor in your discovery call is the one delivering the work.
Scalable
Engage by the hour, the project or the month - adapt as you grow.
Commercially literate
Every recommendation anchored to revenue, margin or risk.